Download the Armour圜rateInstallTool.zip file from the ASUS support site for your model. If you are using ROG or TUF Gaming peripherals on a PC or laptop that is not compatible with Armoury Crate, you can still install Armoury Crate and use it to configure your peripheral(s).ġ. Click the “ Start” button to run the installation process. Select to install a single App (Armoury Crate or Aura Creator), or to install both. Unzip “ Armour圜rateInstallTool.zip” and double-click “ Armour圜rateInstaller.exe” to start the installation.ģ. Download “ Armour圜rateInstallTool.zip”.Ģ. If you choose not to install Armoury Crate on first boot-up of your new PC, you can still get Armoury Crate by manually downloading the Armoury Crate & Aura Creator Installer from the ASUS support site for your model.ġ. Install options after canceling installation or uninstalling Armoury Crate To install, simply click ‘OK’ and the software will be automatically downloaded and installed. If you are a new user of a ROG, ROG Strix, TUF Gaming or Prime motherboard and using Windows 10 (Creators Update/ 1903 or later) or Windows 11, you will see a pop-up dialog that invites you to install Armoury Crate during the initial boot of your PC. You can find Armoury Crate in your Start menu – just click the ‘Start’ button. If you are a new user of a ROG or TUF Gaming laptop or desktop, Armoury Crate is a preinstalled app. Windows 10 (Creators Update/1903 or later) or Windows 11 is supported. ASUS Account / ROG AccountĬheck the Windows edition of your PC or laptop and make sure your system is compatible with Armoury Crate. Aura Sync versus using the Device > Lighting tabĤ. How to upgrade from v1.4.1 or v2.1.9 to v2.3.X or later versionġ-6. Uninstall Armoury Crate v1.4.1 or v2.1.9.Ģ. How to disable Armoury Crate auto-updatesġ-5. Using Armoury Crate to configure peripherals on non-compatible devicesġ-4. ROG, ROG Strix, TUF Gaming or Prime motherboardsġ-1-4. ROG and TUF Gaming laptops or desktopsġ-1-3. Find out which version of Windows you haveġ-1-2. If you would, please keep the dock connected to the computer with monitor(s) connected to the docking station (even though one may not be working) and attach the output of our diagnostic utility PlugDebug ( ) to an email to ‘ with the subject line ‘Ticket #384623 - Attention Pat’ as this will allow us to examine some log files from your system to help determine the next steps.1. Regarding ASUS Armoury Crate Application, it is possible this is simply reacting to the display event or could be affecting the system’s graphics causing this behavior.īased on your description of the behavior, our first step is to get some additional information from your system to check for any out of date drivers and to help recommend the correct drivers for your specific system configuration. We have been seeing an ongoing issue where computers with fully up to date Windows 10 or 11 have been receiving graphics drivers 1-2 years out of date from Windows Update often resulting in similar disconnections. The most common cause of displays resetting to the laptop’s built-in display is out of date graphics drivers that do not match either the current version of Windows or the DisplayLink software required for two of the docking station’s outputs. Thanks for contacting us! I am sorry this is not working as expected. My laptop is an ASUS ROG Zephyrus M16 GU603. Has anyone else run into this? Short of uninstalling Armory Crate, which I don’t really want to do since it has some features that I use to manage my laptop’s performance, I don’t know what else to try. So I think Armoury Crate might be the culprit. It then dawned on me that every time there’s a connection issue, ASUS Armory Crate will pop up above the system tray and remind me to monitor my GPU usage. I thought it was a hardware problem with the dock itself, so I switched it out for a brand new dock – including the included new power and USB-C cables – but the problem persists. This causes all arranged windows to move to Screen 1, and drops my network connection so I lose connectivity to remote applications. ![]() Since the update, I’ve had an issue a couple dozen times today where the dock (UD-ULTC4K) will completely disconnect from the PC for a split second and then immediately reconnect. ![]() I had no problems with my PC or dock yesterday.
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